FREQUENTY ASKED QUESTIONS

Where is your store located?
Our store is located on the Widest Main Street in the US! 
908 Iowa Ave.
Onawa, Iowa 51040

What are your hours of operation?
We're open Wednesday 10-5:00
Thursday 9:00-6:30
Friday 9:00-5:00
Saturday 9:00-2:00
We will also host private parties if you have a group you want to bring in!  Just give us a call!

How can I contact you?
The best way to contact our customer service team is by emailing them. If you have any questions or concerns, you can reach us at shopdressdiva@gmail.com or call/text  712-431-6993

Can I get on your email list?
Yes! We send out weekly emails of new arrivals and sales! Just scroll down to the bottom of the website – you'll see a box to enter in your email address.

Are all of your items on your website in-store too?
Yes!  If you see something you like, but want to try it on, come in the store!  We try to keep all of our items online and in store.  Also, with that being said, when we are sold out online, we are also sold out of that item in store. 

Do you ship worldwide?
We currently only ship within the United Sates. We are working with our shipping company on shipping internationally.

Should I receive an email and tracking number after placing an order?
Yes, you will receive 2 emails from us! The first email confirms your order was received and is being processed. Once we process your order, you will receive a second email stating its ready for in-store pick up or a tracking number if being shipped. 

How do I return something that I bought online?
Return Policy Page

Am I allowed to return sale items?
Sale items are final sale and are non-returnable.